Our billing support team is available 24/7 to assist with issues you may run into while attempting to recharge your account. For assistance, please visit Support.
Refund and Chargeback Policy
1. Please understand that due to the nature of our services, refunds are not available for any of our products. Any malicious refund requests or payment reversal (by chargeback, etc.) can and will lead to the permanent suspension of your account.
2. Any account found to have requested chargeback may be deactivated permanently or temporarily according to the situation. This is regardless of whether or not the account's gold has been consumed.
3. If a chargeback-related issue is detected on a verified user account, all relevant ID, credit card accounts, and other accounts will be automatically be added to Yipeegame's Blacklist.